EMS/Medical Records

Step 1.Make sure the incident was in the City of Kissimmee

The City of Kissimmee maintains official records and documents related to the City. In the event the incident related to your request occurred outside the City limits, you will need to contact the county or state agency who was the primary responder to the incident.

To save you time, please check if the address/location was in the City of Kissimmee before submitting a records request.

Check City Limits

Step 2.Submit your requests 

Request an EMS/Medical Record

For Fire Reports and other fire-related requests, you must request a general record. 

Step 3.We'll review your request

After submitting a request, you will receive a confirmation email with your assigned request number and a security key that allows you access your request online.

Step 4.Pay for your request

If your public records request requires more than 30 minutes of staff time, a fee will be assessed for that cost, and payment will be required prior to the records being released.

Step 5.Receive your records

Once your request is completed, you will receive instructions on accessing your records in the portal.

No email, no problem

If you didn't provide an email, you must check the online portal periodically and use the request number and security key provided when you submitted the request.

Check Status of Request