File a Complaint About a KPD Officer

It is the policy of the Kissimmee Police Department to treat every person with courtesy and respect while patrolling in a proactive manner, to investigate suspicious persons and circumstances, and to actively enforce Florida Statutes and local ordinances in accordance with law. Department employees shall not abuse their law enforcement powers by acting in a manner that discriminates against individuals based on race, color, ethnicity, age, background, gender, national origin, sexual orientation, gender identity/expression, economic status, culture, physical handicap, religion or belief system, immigration status, housing status, occupation, language fluency, or any physical or personal characteristic of such individuals.

In an effort to promote positive law enforcement interactions and to dispel perceptions of biased law enforcement, the Kissimmee Police Department will:

  • Be courteous and professional
  • Identify themselves to the citizen by providing their name, Department affiliation and the reason for the encounter as soon as practical.
  • Ensure the detention is no longer than necessary to take appropriate law enforcement action and that the citizen understands the purpose of reasonable delays.
  • Answer any relevant questions the citizen may have to include citation disposition procedures, court dates, etc.
  • Provide his/her name and department I.D. number when requested in writing or on a business card.
  • Provide a professional explanation should it be determined that the person was not involved in the suspected criminal activity.

If you feel the employee has acted inappropriately, you may contact our Internal Affairs Division through one of the methods below.

Email

Step 1.Contact Internal Affairs

You can file a complaint anonymously by sending an email to:

kpdinternalaffairs@kissimmee.gov

Step 2.We will investigate your complaint

The incident will be handled by a supervisor or Internal Affairs, depending on the circumstances. If the complaint is handled by Internal Affairs, an investigator may contact you, will complete a thorough investigation into the allegation, and produce a written report. 

Mail

Step 1.Contact Internal Affairs

Mail KPD Internal Affairs via mail by at

Kissimmee Police Department
8 N. Stewart Avenue
Kissimmee, FL 34741 

Step 2.We will investigate your complaint

The incident will be handled by a supervisor or Internal Affairs, depending on the circumstances. If the complaint is handled by Internal Affairs, an investigator may contact you, will complete a thorough investigation into the allegation, and produce a written report. 

In Person

Step 1.Make your complaint

Make your complaint in person with an on-duty supervisor, Internal Affairs Unit or an agency member of your choosing.

Kissimmee Police Department
8 N. Stewart Avenue
Kissimmee, FL 34741 

Office Hours: Monday - Friday 8 am - 5 pm (excluding holidays)

Step 2.We will investigate your complaint

The incident will be handled by a supervisor or Internal Affairs, depending on the circumstances. If the complaint is handled by Internal Affairs, an investigator may contact you, will complete a thorough investigation into the allegation, and produce a written report. 

Phone

Step 1.Contact Internal Affairs

You can file a complaint anonymously by calling:

407-847-0176 ext. 3120

Step 2.We will investigate your complaint

The incident will be handled by a supervisor or Internal Affairs, depending on the circumstances. If the complaint is handled by Internal Affairs, an investigator may contact you, will complete a thorough investigation into the allegation, and produce a written report.