Available Resources and Help

Overview

Through direction from the City Commission, the City of Kissimmee participates and implements various initiatives associated with social services, homelessness, and affordable housing.

Social Services & Quality of Life
Each year, various non-profit organizations apply with the City of Kissimmee through the Social Services Funding Process. The City Commission then reviews each request and votes to allocate hundreds of thousands of dollars to help fund programs aimed at fighting homelessness, providing mental health and substance abuse treatment, helping families with case management and support, and other countless services.

City-Funded Social Services Programs     City-Funded Quality of Life Programs 

Homeless Services

The City of Kissimmee partners with more than 20 agencies to meet the needs of our most vulnerable residents. A comprehensive approach is used to address the diverse needs and unique challenges many families face.  The City focuses on developing partnerships and utilizing best practices to improve the quality of life within our community.  If you or someone you know needs assistance, please contact any of our partners below:

Homeless Services & Organizations

  • Central Florida Commission on Homelessness
    255 S. Orange Ave, Orlando, FL 32801
    321-710-4663
    cfch.org

  • Community Hope Center
    2198 4 Winds Blvd, Kissimmee, FL 34746
    321-677-0245
    thehopepartnership.org

  • Helping Others Make the Effort (HOME)
    924 Determination Way Kissimmee, FL 34741
    407-932-0413
    aspirehealthpartners.com

  • Homeless Services Network (HSN) of Central Florida
    407-893-0133
    hsncfl.org

    HSN is lead agency for the HUD Continuum of Care FL-507 for the area including Osceola, Seminole and Orange Counties, including the Cities of Orlando, Kissimmee, and Sanford. They administer more than 32 grants through sub-recipient agencies who provide services to the homeless in our continuum region. HSN funds programs that provide transitional and permanent housing, supportive services and ongoing case management for the homeless in our continuum region.

Shelter Information

Shelter location & contact info for men's and women's shelters

If you are currently homeless, living on the streets, or in a shelter, and are seeking housing assistance, you can contact the nearest HUB for assistance:

  • Osceola County HUB
    The Community Hope Center Inc
     2198 Four Winds Blvd Kissimmee, Florida, 34746 
    Tuesdays 1:00 pm – 4:00 pm

  • Orange County Family HUB
    United Against Poverty (UP Center)
     150 West Michigan Street, Orlando, FL 
    Fridays 1:30 pm – 4:00 pm 

  • Orange County Chronic HUB
    Health Care Center for the Homeless (HCCH)
    816 W Central Blvd, Orlando FL 
    Fridays 9:00 am – 12:00 pm
     
  • Seminole County HUB (Families or Chronic)
    Northland Church (Care Center in The Rink)
    522 Dog Track Road, Longwood, FL
    Mondays 1:30 pm – 4:00 pm

2-1-1: Your First Call For Help

2-1-1 is a FREE service provided by United Way that connects area residents to critical health and social service resources when they need help. From help with a household bill, food assistance, or counseling for suicide prevention, calling United Way's 2-1-1 help line is open 24 hours a day, 365 days a year.

You may contact 2-1-1 during a crisis for help with:

  • Emergency Shelters
  • Food Distribution Centers
  • Shelter & Federal Assistance
  • Grief Counseling
  • Helping to locate family members
  • Clean-Up Crews
  • Potable Water, Ice, Food, etc.
  • Elder Services
  • Youth & Child Care Issues
  • Emergency Financial Assistance, and many more

If you or someone you know needs assistance, simply dial 2-1-1 or 352-332-4636

Housing Assistance

Through the use of SHIP Program funding, the City of Kissimmee allocates funds to manage programs that assist with:

  • Eviction Prevention
  • Rental Deposit Assistance
  • Foreclosure Prevention
  • Tax Payment Assistance

Request Housing Assistance

Emergency Rental Assistance

This program provides assistance to Osceola County residents who are in danger of becoming homeless due to their inability to pay their monthly rent. Assistance is up to two months of rent payable to the landlord.

Request Emergency Rental Assistance

Nutrition/Food Assistance

Through the Building Strong Families program, which is administered by the Osceola Council on Aging, eligible participants may receive a variety of assistance, including nutrition/food assistance.

Request Nutrition Assistance

Second Harvest Food Bank is driven to close the gap of unmet need in Central Florida in a variety of effective ways. Their mission is to create hope and nourish lives through a powerful hunger relief network, while multiplying the generosity of a caring community. 

Request Food Assistance

Power & Water Bill Assistance

  • Power / Electric Bill Assistance - Kissimmee Utility Authority
    Kissimmee Utility Authority, through their Good Neighbor Utility Assistance Fund, collects donations from other KUA customers and then donates those funds to Osceola County Council on Aging to manage a utility assistance program for residents who are unable to pay their power bill.

    Request Power/Electric Bill Assistance

  • Water Bill Assistance - Toho Water Authority
    The Toho Water Authority provides guidance for customers who need assistance or are unable to pay their water bill.

    Request Water Bill Assistance 

Healthcare / Health Clinic

  • Osceola Council on Aging
    700 Generation Point, Kissimmee, FL 34744
    407-846-8532
    osceolagenerations.org

    The Osceola County Council on Aging offers a free health clinic to those individuals of Osceola County who are uninsured. The clinic's goal is to provide acute and chronic, non-emergency healthcare for low-income and uninsured residents of Osceola County.

  • Florida Department of Health - Osceola County
    1875 Fortune Road, Kissimmee, FL 34744
    osceola.floridahealth.gov

  • Osceola Community Health Services
    1877 Fortune Rd, Kissimmee, FL 34744
    407-943-8600
    osceolahealthcare.org

Domestic Violence

If you are in immediate danger, dial 9-1-1. 

Help Now, Inc. provides temporary safe shelter for survivors of domestic abuse facing imminent danger. They are committed to supporting individuals as they establish violence free living.

Help Now Domestic Abuse Advocates provide quality domestic abuse advocacy to shelter clients and their children, as well as to individuals whom call the Domestic Abuse Crisis Line. The goal of the advocate is to empower survivors to become comfortable with making decisions that are right for them.

24-Hour Crisis Hotline: 407-847-8562

Veteran Services

The Osceola County Veterans Services Office is Osceola County's local government office charged with acting as your veterans' benefits advocates. The Office is staffed by Osceola County employees under the direction of an accredited County Veteran Service Officer (CVSO), not VA employees.

The Osceola County Veterans' Service Office is responsible for assisting disabled and needy war veterans, members of the U.S. Armed Forces and their dependents, and the widows and orphans of deceased veterans entitled to benefits under any federal, state, and local government laws, rules or regulations by their service in the Armed Forces of the United States. The Osceola County Veterans' Services Office staff meets or exceeds the requirements of Florida Statute 292.11

To contact the County's Veterans' Office, go to osceola.org or call their office at 407-742-8455.